Orders
may be made by regular mail, fax, phone or e-mail. If this is our first transaction, it would be helpful if you would fill
out the Order
Form using the inventory number preceding each lot, although
other brief details are helpful to ensure accuracy, e.g., "CSA
#5a used". Filling out the form helps ensure that I get the proper information recorded in my system. This does not preclude you using the phone or email to order. It just helps me help you better.
Remit
orders to :
Patricia
A. Kaufmann
10194 N. Old State Road
Lincoln, DE 19960-3644
Payment
with order is expected. Payment by cash, check, money order, credit card
or PayPal in U.S. dollars only.
If you request PayPal on the Order
Form I will send you an email invoice with a link to the
PayPal payment processing site. I am PayPal verified. If you choose to pay by credit card, you must fill out the order form completely.
All
orders are acknowledged. If you didn't get an acknowledgement,
I didn't get the order.
Buyers
known to me will have material shipped immediately. If unknown
to me, please submit two commercial references, as well as appropriate
membership information i.e. membership numbers in CSA, USPCS,
APS, CCNY, etc. References should preferably be nationally or
internationally known dealers or auction hourses. If a local
or regional dealer, please provide full contact information.
Discounts:
10% discount
will given to CSA members on Confederate stamps and covers.
Don't forget your membership number. No discount on literature or the occasional consigned item.
If you are a dealer and not known to me, please inquire as to discount. No resale number, no dealer discount. If you are not an ASDA member, please provide your resale number, business card and any other dealer organization membership information. You need not be a dealer to buy from me, just to get a dealer discount. Most of my clients are collectors.
Shipping
charges:
1. All shipments
are privately insured at no additional charge.
2. All orders valued under $400 that are not oversized, add
$1 for postage within the U.S. and $3 outside the U.S. All orders
within the US are sent by First Class mail. All orders outside
the U.S. are sent Air Mail.
3. All orders valued under $400 that contain items that will
not fit into a standard #10 envelope/small mailer, add $4 for
oversize lots within the U.S. and $6 outside the U.S., assuming
flat shipment. Extremely large items, such as oversized sheets
that require tubes, may cost more. Inquire if extra charges
apply.
4. Orders valued in excess of $400 but less than $1,000, add
$5 for certified mail within the U.S.
5. Orders valued in excess of $200, add $16 for registered mail
outside the U.S.
6. Orders valued at $1,000 - $25,000, I recommend
Express Mail flat rate envelope within the U.S. for $19. Registered is available for $16, but in my opinion it is worth the small extra cost for Express over registered, which is exceedingly slow (I:ve seen it take up to six full weeks from Delaware to Texas, three weeks from Delaware to Maryland a disance of about 70 miles, etc.), while Express mail is overnight.
7. Orders of any value may be sent by Federal Express at your expense, generally
a charge of $30 or more depending on the exact delivery service
requested - direct signature mandatory. Or it can be billed to your FedEx account (easier). Inquire
as to charges or check the FedEx website. If you are on the West coast, it is very costly from Delaware and I would recommend Express Mail instead which will probably be half the price or less.
8. Orders valued over $25,000-$50,000 may be sent by Federal Express. Please inquire on $50,000.
Return
Policy: Any lot ordered that does not meet with your approval
may be returned within 15 days (30 days if overseas) for full
refund of purchase price. If you aren't happy, I'm not happy. All lots are sold as genuine unless
otherwise stated.
Expertizing:
If you wish to obtain a certificate of authenticity, I accept
the Confederate Stamp Alliance Authentication Service (CSA)
on Confederate items (I am a member of that group, but recuse
myself from voting or opining on any item which I have sold).
Although I prefer the CSAAS for obvious reasons of allegiance,
I will also accept opinions from the Philatelic Foundation.
Lots must be paid for in advance and prompt refund will be made
if determined other than genuine. Lots sold "as is"
are final sales and will not be granted expertizing privileges. Expertizing fees will be refunded if not as described. Lots that have certificates issued within the past five years are not eligible for expertizing except in extraordinary circumtances. Prior discussion and agreement is necessary.
All offers
and prices are subject to prior sale.
Placing an order constitutes acceptance of stated policies.
Orders
may be made by regular mail, fax, phone or e-mail. If this is our first transaction, it would be helpful if you would fill
out the 
